Our mission at Below Zero is to revolutionize the skincare industry by harnessing the full potential of cold therapy. We are committed to providing a comprehensive range of ideas, services, skincare products, and innovative Skincare Devices that not only optimize the benefits of cold but also promote dopamine secretion and combat the signs of aging.
Refund Policy
No Refund / Final Sale policy disclaimer.
Final Sale Policy - All sales are final. Below Zero North Point does not offer refunds, returns, or exchanges for any products or services once a purchase is completed.
No Cash/Credit Refunds: We do not issue cash, credit card, or original payment method refunds under any circumstances.
No Exchanges: We cannot swap items for different sizes, colors, or alternative products.2. Exceptions (Damaged or Defective Items)
We take great pride in our quality, but we understand that mishaps can happen during transit. We will only replace or issue a store credit for items that arrive damaged or defective, subject to the following conditions: You must notify us via email within 24 hours of receiving your order.
Your email must include your order number and clear photographic proof of the damage or defect.Items must be unused and in their original packaging.
Note: We reserve the right to deny a replacement or credit if the damage is determined to be from regular wear and tear or misuse.
Contact UsIf you have any questions or concerns about our No Refund Policy, please reach out to our customer support team at Facials.glowup@gmail.com